Customer Service Officer - Tumby Bay, SAPermanent part-time role available at BankSA's Tumby Bay branch!Maintain a great work / life balance in this part-time customer service roleBring your best-self to connect with customers from all walks of life!Begin a career with a bank that serves one in four South AustraliansHours: 9.30am – 2.30pm Mon, Wed & FriAs one of South Australia's largest employers, we consider it our mission to make sure our employees are as passionate about helping South Australia reach its full potential as we are. That's why we're looking for locals who love supporting other locals, love their state, and want to make a great career right here in SA! We have a superb opportunity for a Customer Service Officer to join us at our Tumby Bay branch!As a Customer Service Officer, you will be the first point of contact for our customers when they walk into our branch. Your role will be dynamic and rewarding, as you help guide customers towards their financial goals, referring them to the right specialists and addressing their general banking queries. Each day brings new challenges and opportunities, where no two days – or customers – are the same! So bring your resilience, flexibility, and positive energy to make every interaction an exceptional one.The HoursThis is a branch-based role and the hours are 9.30am – 2.30pm Monday, Wednesday & Friday.What will I need to succeed?Numerical Skills: Proficiency in handling cash and an ability to complete financial transactions with accuracyCustomer Service Experience: ideally in a customer-facing rolePersonality: an energetic personality coupled with a genuine passion for helping peopleResilience: Ability to remain calm and composed while managing challenging situations or difficult customersCommunication Skills: Strong verbal and written communication skills, with an ability to clearly explain banking products and servicesTeam Player: Ability to work effectively with colleagues to support branch goals and deliver outstanding serviceAdaptability: a will to learn and adapt to new banking procedures and technologiesNo banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering exceptional customer service are key to excel in this role. At BankSA, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.What's in it for me?You'll play a significant part in the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, you'll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organise adoptions, surrogacy, and foster care arrangements. We continue to pay your super contributions while you take all the time you need to get your new family settled.What is it like to work here?We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.Start here. Just click on the APPLY or APPLY NOW button.Do you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please ****** careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys.
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