Customer Service Officer Swap n Go Lytton (QLD), Australia | req18672
In the role of Customer Service Officer, you will be liaising with various stakeholders and providing exceptional customer service. Based at our Elgas, Brisbane depot located at Lytton you will be the main point of contact for our ELGAS Customers answering enquiries, processing orders, establishing accounts, and managing debtors. Please note, you must have your own vehicle.
What you will enjoy doing You are able to provide a high standard of customer service while answering calls and emails Liaison with all stakeholders from agents & distributors to customers & contractors Furthermore, you assist other functions by monitoring and reporting on market and competitor activity In addition to that, you will perform administrative tasks such as updating records, stock reconciliation and price adjustments Comply with Company Policy and Adhere to all safety policies and procedures What makes you great You have previous experience in a call center Excellent written, verbal and telephone communication skills You have strong attention to detail and are able to prioritise and manage time effectively Furthermore, you have high problem-solving abilities and conflict resolution experience Why you will love working with us Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you! At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.
Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.
Have we inspired you? Let's talk about it So, what are you waiting for? The opportunity is yours. Are you ready to take the lead? We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.
In order to apply, you must have full work rights in Australia.
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