Customer Service Officer

Details of the offer

Position Profile: Provide an effective and efficient switchboard, clerical and general administrative service to the external and internal clients, and staff of Esperance Health Campus.
Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area.
The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia.
Our core business is the provision of quality, accessible health services to country WA residents and visitors.
Employee Benefits: In addition to the great salary, our employees enjoy an amazing range of benefits which may include (in line with operational requirements): 11.5% employer contributed superannuation into a fund of your choice.
Access to generous salary packaging arrangements.
Professional Development Opportunities and Study Leave/assistance.
Flexible working arrangements.
Flexible leave arrangements.
Other professional and location-based allowances.
As a WA Country Health Service employee, you're entitled to discounts across some private health care funds.
Selection Criteria: Please see the attached Job Description Form (available online at We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered.
We believe that a diverse team brings unique perspectives and drives innovation to meet our community's needs.
We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66 R and 66 ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women, and youth (24 years of age and under).
Application Instructions: Applicants are requested to apply online ( It is preferable for your referee to be a current supervisor or manager.
Applicants are advised to write a covering letter outlining their suitability for this position, a statement addressing the selection criteria in no more than 2-3 pages, and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements.
These documents should be complete and ready to attach prior to applying online.
Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.
Lodgement is system generated.
Any submissions on, or after, 4:00 PM will not be accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.
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