Customer Service Officer

This Government Agency is seeking an experienced Customer Service Officer to be responsible for providing customer service support via phone and administrative tasks relating to resolution of credit applications.The role is through to end of Jan 2025 with possible extensions. The role is based in Morwell.ResponsibilitiesManage high volume of inbound and outbound calls in a timely manner, supported by monitoring of performance dashboards and workload reportingProvide a high standard of customer service engagement identifying customers' needsUndertake general administrative duties and other tasksRequiredExperience working in a customer service centreHigh degree of accuracy, attention to detail and quality controlHighly developed verbal communication skillsIf this sounds like you, APPLY NOW or email Ahmad at ****** Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
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