Customer Service Officer

Details of the offer

Commitment: Regular - less than 6 monthsSuitable for: Centrelink Volunteers, People with disability, Skilled Volunteers, Young Adults, People aged 18 - 24Located in Craigieburn, VICPosted January 2024We Need YOU!Are you a pet lover with a heart for compassion and a voice for change? We need your help!At Second Chance Animal Rescue, we're on a mission to keep families and their beloved pets together. Our not-for-profit Animal Shelter and our Community Animal Hospital are searching for dedicated volunteers to join our customer service team!Why Volunteer with Us?Make a Difference: Every call you answer could mean a family stays together.Create a Supportive Community: Join a team of passionate animal lovers.Learn and Grow: Gain valuable skills in animal welfare and crisis support.Spread Love: Give a helping hand to those who need it most.What You'll Do:As a volunteer, you'll be the first point of contact for people seeking help. Your responsibilities will include:Answering phone calls and offering a compassionate ear.Providing information on our shelter and veterinary services.Assisting with scheduling appointments for pet care and basic admin.Offering emotional support and guidance to pet owners.Time Required:Half day or full day shifts available (between the hours of 8am - 5pm).Any day between Monday-Saturday.One shift per week is ideal; fortnightly may also be available.On Offer:Flexible Hours:We understand that your time is precious. That's why we offer flexible hours to accommodate your schedule.Training:We'll supply on-the-job Admin and Customer service training (and we have a constant stream of cute animals for you to cuddle while volunteering with us!).If you'd like to make a difference here at SCAR by volunteering your customer service with us, then we want to hear from you!Click the Apply Button below, to send us your resume & cover letter today!
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Nominal Salary: To be agreed

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