Customer Service Officer

Details of the offer

Derrimut Location$37 p/h plus superAbout Our Client Our client is an ASX global leader in manufacturing and warehousing solutions, located in Derrimut. Operating with year on year growth with a commitment to excellence, our client provides outstanding services to clients worldwide.
Job Description Reporting to the Customer Service Manager, you will play a vital part in ensuring smooth operations and superior customer service. Your responsibilities will include but are not limited to:
Entering purchase orders promptly and accurately.Reviewing customer-supplied materials and packaging, informing clients of any shortages during ordering through phone calls/emails.Following up with clients for timely provision of materials and packaging to meet production schedules.Managing orders for customer-supplied materials and communicating them to the planning team.Updating and maintaining client's open order reports, sharing them with clients as necessary.Invoicing client orders and sending Certificate of Analysis (COA) and Packing Advice (PA) to designated clients.Collaborating with the dispatch team to fulfil client requests.Maintaining a client-focused approach, assisting clients in achieving their objectives through exceptional service.Adhoc administrative tasks.The Successful Applicant The ideal candidate will possess:
Impeccable attention to detail and accuracy.Strong communication and literacy skills.Proficiency in standard computer applications.Ability to understand and follow instructions effectively.A true team player with a resilient, positive outlook.Enthusiasm for learning new skills in a fast-paced environment.Troubleshooting capabilities.What's on Offer Derrimut Location on site 5 days a week.$37 - $40 per hour plus superannuation.Globally renowned business with supportive team environment and progression opportunities.
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Nominal Salary: To be agreed

Source: Jobleads

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