Customer Service Officer

This Government Agency is seeking an experienced Customer Service Officer to be responsible for providing customer service support via phone and administrative tasks relating to resolution of credit applications.
The role is through to end of Jan 2025 with possible extensions.
The role is based in Morwell.
Responsibilities Manage high volume of inbound and outbound calls in a timely manner, supported by monitoring of performance dashboards and workload reporting.
Provide a high standard of customer service engagement identifying customers' needs.
Undertake general administrative duties and other tasks.
Required Experience working in a customer service centre.
High degree of accuracy, attention to detail and quality control.
Highly developed verbal communication skills.
If this sounds like you, APPLY NOW or email Ahmad at ******.
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