Full time Pacific Seeds is Australia's leading broadacre seed company.
We breed, produce and market leading summer and winter crop seeds and have partnered with farmers around Australia for over 60 years.
We are focused on conducting research and developing new products and technologies which ultimately improve grower profitability.
As a part of the Customer Service team, you will be responsible for processing customer transactions efficiently and ensuring all sales and invoicing records are done to the highest level of accuracy.
You will work to ensure the timely logistics and distribution of stock to customers and provide support to the Sales Team, maximising sales in all areas.
Finally, you will work as part of a dedicated team providing outstanding customer support to ensure a positive customer experience to all stakeholders.
Key Accountabilities:End to end support and management throughout the customer experience journey.Processing purchase orders and consignment requests for inbound enquiries.Monitoring customer accounts and acting on credit limits as necessary.Maintain customer database and review pricing tables (via SAP).Processing invoices and credit notes as required.Processing stock returns.Actively participate in consignment tasks, stock takes and stock movements.Manage related functions for export transactions and commercial export orders.Process export/import and finance documentation as per procedures.Maintain CRM platform in line with company standards of practice.Qualifications:We are keen to hear from you if you possess the following:
Demonstrated ability to prioritise a range of competing priorities to meet required deadlines while also achieving the required outcomes and attention to detail.High level skills and experience in MS Office programs.Commitment to providing excellent customer service.Excellent verbal and written communication skills.Demonstrated knowledge and experience in Invoicing & Accounts.Demonstrated ability to use Spreadsheets and ERP systems (preferably SAP).Knowledge of the Agricultural Industry is desirable but not essential.Be a self-starter with well-developed organisational skills with the ability to work independently.This is a terrific career-building role with a leading R&D seed business, with strong international backing and support.
For further information please phone Grace Maher or Imogen Tanner on .
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