OverviewBased in Haymarket, SydneyRole full of variety and no given day will be the same!Help to make a difference and change livesIntroductionAt MAX, we will support you in your journey as you embark on a customer service career that sees you contributing to your community.
This is more than a receptionist role.
As the Customer Service Officer, you will be the face of MAX Employment, meeting and greeting customers and assisting them with their enquiries.
You will also provide administrative support and assistance to the team in their day-to-day activities.
If you have a passion for customer service, are motivated, and enthusiastic about your work, then we would love to hear from you.
You will be joining a team:
Which is diverse, supportive, and respectfulWhere knowledge, ideas, and enthusiasm are well receivedWhere your colleagues are passionate about providing exceptional service and delivery to their stakeholdersThe opportunityWork in a supportive, fun, and productive team in a unique customer service roleDisplay your solid organisational and administration skillsProvide the right tools and advice to support our customersDeal with a range of customer enquiries, creating variety in your dayLearn about employment services and contribute to making a difference in our customers' livesCareer advancement opportunitiesAbout youA customer service guru who shows initiativeConfident and highly self-motivated with the ability to resolve conflictsResilientTeam playerStrong administration skills with the ability to multi-taskHold or ability to obtain Working with Children Card/obtain a National Police checkBe able to obtain a registered myID name prior to commencing employmentMore than just a salary! "Purple Perks" Staff Discounts from a large number of well-known retail/travel and adventure companiesGender neutral paid parental leave of 12 weeksSuperannuation contributions paid for women during the first 12 weeks of any unpaid parental leave5 weeks annual leave after 3 years of serviceAccess to long service leave after 5 years of serviceExtensive leave provisions including domestic abuse, community service, study leaveAbility to purchase or cash out annual leaveEducation assistance and study leaveProven career development and promotion opportunitiesAccess to EAP for both you and your familyWhat sort of organisation are we? We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.
At MAX, we value diversity – in the backgrounds, ideas, work styles, and perspectives of our team.
We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers, and people from culturally and linguistically diverse backgrounds to apply.
We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.
Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.
Next steps - Apply Now!If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on or email before you submit your application.
To view a copy of the position description:
PD - Customer Service Officer
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