Customer Service Officer

About the RoleAs a Customer Service Officer, your responsibilities will include: Responding to all inbound Call volumes of over 100 per shift.
Assisting customers with order bookings, changes and cancellations with training provided on delivery time scheduling with order allocation software.
Liaising with the Operation and Scheduling teams to ensure our customer's requirements are understood and met in a timely manner.
Providing administrative support for purchase orders and cash sales orders.
Skills and Experience Experience in call centre, customer service roles Ability to build rapport quickly through strong phone manner.
High attention to detail with exceptional written and oral skills An eagerness to learn new things and grow your knowledge of the construction industry Benefits Flexible start and finish times Opportunity for permanency Work with a global leader in the Construction industry Easily accessible via public transport Hours of Work Available to work Monday - Friday 5.30am – 6pm - rotating rosters Every second Saturday morning a month, paid at overtime rates.
Rotating rosters 5.30am – 2pm If you're ready to take on this exciting opportunity and join the team, please apply here or, alternatively, you can email Travis from our Sydney office at , quoting Job Reference 543486 to register your interest.