Our client, a leader in the gambling industry, are seeking customer service representatives for hybrid roles for their collaborative CBD based office.
What's in it for you?
Ideal for someone looking to progress their career in customer service with experience from a call centre or office admin background.
Hybrid work arrangements scheduled around a rotating roster - across 7 days Private Health Insurance included after 12 months.
Incredible mentorship and training provided to upskill and ensure you succeed to fast track your career.
Quick Interview process and immediate start.
Competitive annual salary based on experience of $65K + Super + Bonus You will be; Provide the highest level of support to our customers via email and chat on a range of issues To maximise customer retention through quality customer service Communicating and cooperating with other departments as required Taking an active interest in driving process and quality improvements across the department Fulfilment of other tasks as required Testing of new games, products and software as required.
Coordinate and maintain communications between the Australian team and international offices Shifts are 5 shifts across 7 days per week - 12pm-8pm.
WFH/hybrid set up - all weekend shifts are from home.
Technically proficient Proven Customer service experience Excellent written and spoken communication skills Good interpersonal skills and team player Knowledge and experience of the gambling or highly regulated industry an advantage Motivated to work in an open, dynamic, and flexible environment WHAT YOU GET World Class training and mentorship to help you succeed in your role as the Customer Service Representative Private Health Insurance provided after your first 12 months of employment Excellent progression options within the company Regular team events and outings This is a fantastic opportunity to progress your career as a Customer Service Representative while working for a pioneer company in the gambling industry.
Please click APPLY and get in touch with Caitlin and the team at WOW Recruitment today!
******