Customer Service Officer

Customer Service Officer
Company:

Bunnings Group


Details of the offer

At Bunnings, you'll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.
About the role: Our Trade Centres provide a delivery and pick up solution for key building lines, offering our commercial customers a service, delivering bulk quantities of stock to work sites. We partner with our commercial customers, helping them manage their project with a 'whole of build' solution. We stock a select number of core builders' lines, that allows our customers to build from the slab up. Everything from timber, insulation, cladding, windows, doors and appliances. Our Trade Centres take the pick/pack and delivery of these bulk products out of our store environment which allows our stores to focus on giving the best customer experience and supporting other trades.
What's involved: Provide friendly and helpful service to our customers, which include builders and trade specialists. Merchandise and replenish products. Quoting Customer Orders. Communicating with site supervisors. You'll need: A genuine passion for customer service. An ability to work in and contribute to a team. Accuracy and attention to detail. Interested to apply? As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you'll receive a personality profile which will tell you a little bit more about yourself.
If successful, you will then be invited to complete a video interview. Don't worry, it's only 3 questions and should take you about 15 minutes to complete.
Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at and a member of the team will be in touch.
You'll be part of a workplace where you'll feel like you belong. There's so much on offer when you're part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there's the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.
Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. About Us We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry.
Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.
Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. "We're building the best ... our team makes it happen".
Our Commitment At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work.
A diverse and inclusive team makes everyone feel valued, respected and connected at work. We're committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.
#J-18808-Ljbffr


Source: Talent2_Ppc

Job Function:

Requirements

Customer Service Officer
Company:

Bunnings Group


Boutique Senior Coffee Specialist - Chermside

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the...


From Nestlé Sa - Queensland

Published 7 days ago

Customer Service And Optical Assistant Rockhampton Qld 4700 Casual 28 Minutesago

Receive 2 x free prescription eyewear per calendar year to keep you on trend! Oscar Wylee is a leading optometry company with 130+ stores located in Australi...


From Oscar Wylee Pty - Queensland

Published 7 days ago

Guest Relations Agent

Description de l'entreprise Pourquoi travailler chez Accor ?Nous sommes bien plus qu'un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez ...


From Accor Hotels - Queensland

Published 7 days ago

Customer Service Consultant

Posted: 25/09/2024 Closing Date: 25/10/2024 Job Type: Contract Location: Brisbane Job Category: Banking and Financial Services Do you want to be part of...


From Bank Australia - Queensland

Published 7 days ago

Built at: 2024-10-06T19:19:53.740Z