Time left to apply: End Date: December 21, 2024 (8 days left to apply)
Job requisition ID: REQ-7063075
End date: ongoingCasual roleWorkdays vary and include weekends12-20 hours per weekNo work-from-home optionCustomer-facing role, all work is based in the shopping centreThe candidate will report to the team leader of the roleInterviews conducted face-to-faceLendlease is one of the world's leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees. In Australia, we have over 40 years' experience in constructing, developing, and managing Australian shopping centres. Lendlease is a retail industry leader. Our fully integrated, end-to-end property business offers a truly unique platform for all stakeholders. Based at Sunshine Plaza shopping centre in Maroochydore, we are looking for a Customer Service Officer to join the Centre Management Team. This is a casual role with variable hours. The Customer Service Officer represents the face of our Centre and plays a critical role in providing an exceptional customer experience. This role acts as a key liaison between the Centre Management, the Customer Service Team, and our customers, including both shoppers and retailers. Sunshine Plaza is the largest shopping centre on the Sunshine Coast in Queensland and has been servicing the local region since 1994.
The candidate must be an exceptional communicator with strong customer service skills. The duties will encompass a wide variety of ad hoc administration, sales and marketing activities, as well as being the first point of contact for the majority of our customers.
To be successful in this role, you will have broad knowledge of customer service principles; specific knowledge within retail asset management, marketing, or administration is not essential but highly desirable. You will also demonstrate exceptional communication and stakeholder management skills.
Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable, and empower our people. Inclusion sets us all up for success. Apply online now.
At Lendlease, we offer workplaces that unite diverse minds; where respect, equitable treatment, and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.
Our commitment to Diversity, Equity, and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.
Lendlease welcomes applicants regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. If you do not meet all the criteria or require adjustments to proceed with your application, we encourage you to reach out for further discussion.
About UsLendlease is a globally integrated real estate and investment group with core expertise in shaping cities and creating strong and connected communities.
Being bold and innovative characterises our approach, and doing what matters defines our intent.
We create award-winning urban precincts, new communities for older people and young families just starting out, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities, and stadiums around the world.
Headquartered in Sydney, our people are located in four operating regions: Australia, Europe, the Americas, and Asia.
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