Customer Service Officer

Award winning manufacturerCrestmead location7-8 Week temporary roleWorking 8.30am – 5pmImmediate start About the company
This Australian manufacturer who service a broad array of industry sectors have a strong reputation as an industry leader. Offering a supportive work environment with a great culture they are currently seeking an experienced Customer Service Officer to join their team for a period of 7-8 weeks to cover holiday leave.

About the role Manage and develop customer accounts.Order entry and updating customer information.Build strong relationships with existing and prospective customersLiaise between customers and cross-functional teams.Update the customer data base to assist in the sales and communication process.Manage weekly sales and target deliverables to ensure budgets are met.Liaise with Production and Warehouse teams to ensure customer requirements are met.Liaise with Production Teams and Supply Teams to ensure accurate lead times as per customer requirements.Update customers with production timeline changes.Review open orders daily to ensure customers are notified of changes.Selection criteria: Developed communication skills with the ability to quickly build rapportAbility to quickly adapt to new systems and processesPrevious customer service and sale support experienceStrong time management skillsA high attention to detail"Can-do" attitudeTeam playerStrong problem solving and negotiating skills

This is a great opportunity to join a high performing team on a 7-8 week basis! To be considered for the role which will be commencing ASAP! This role is being managed by Melanie Hammond (07) 3118 0125.

Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees. At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
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