Department of Communities and Justice – Orange NSW
Department of Communities and Justice provides services to improve lives and realise the potential of children, adults, families and communities in NSW.
Location: Orange Murrumbidgee Far West Western NSW District Full-time - temporary opportunity Clerk Grade 1/2 - $70,694 - $76,857 p.a. + superannuation and annual leave loading per year of service. Your role The primary purpose of this role is to provide support to a team Murrumbidgee, Far West and Western Client Service Office in Orange. The role involves a range of client and administrative services that contribute to the effective delivery of quality services across the District.
What you'll do As a Customer Service Officer, you will support the delivery of administrative functions and provide high quality customer service to our clients both in person and over the phone.
You will have a strong customer service background, attention to detail and a high level of organisational skills.
What we're looking for Customer service experience both in person and over the phone. Ability to organise work and prioritise workload in a busy work environment. A positive attitude and ability to work independently and collaboratively. Proficient in Word, Outlook and Excel. Appointments are subject to reference checks and the following pre-employment checks:
National Criminal History Record Check in accordance with the Disability Inclusion Act 2014 Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 What We Offer We offer a variety of benefits, including:
A challenging and rewarding career. Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities. Health & Wellbeing and Employee Assistance Programs. Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Targeted Question 1 : Please give an example of your experience managing multiple administrative tasks with competing deadlines. Targeted Question 2 : Tell us about a time you have provided high quality customer service to clients on the telephone or in person. Applications close: Monday 02 December 2024 at 11:59pm AEST.
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Neroli Saunders on 0437 874 *** or at ******
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Tina Baker on 02 9765 5*** or via ******
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
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