Customer Service Officer

Details of the offer

Employing over 100 staff, Davison Motors and Mildura Motor Holdings are Sunraysia's biggest new and used car dealers. As a local and privately owned company, we operate two dealerships located in Mildura, servicing Sunraysia and surrounds.
Mildura Motor Holdings are seeking to employ a Customer Service Officer Are you passionate about providing outstanding customer service and working in a fast-paced automotive environment? Mildura Motor Holdings, a trusted name in the local automotive industry, is seeking a dedicated and proactive Customer Service Officer to join our team. As a family-owned business, we pride ourselves on offering a supportive and inclusive workplace, where you'll play a crucial role in ensuring our customers receive top-quality service from start to finish.
WHAT WE ARE LOOKING FOR IN YOU: A genuine passion for cars and the automotive industry. Exceptional communication and interpersonal skills to liaise with customers and technical staff. A strong ability to manage time effectively, handling multiple customer service appointments and inquiries with efficiency. Problem-solving skills, with the ability to offer solutions and set clear expectations for customers. A positive attitude, professionalism, and a commitment to providing excellent customer service. Experience working in a team environment with a customer-focused approach. WHAT YOU WILL NEED: Prior experience as a Service Advisor in the automotive industry is preferred but not essential as we train you. A solid understanding of vehicle maintenance and repair processes. Strong computer literacy, including the ability to work with customer management systems and scheduling tools. A valid driver's license. A can-do attitude with the willingness to learn and adapt in a dynamic work environment. The ability to thrive under pressure while maintaining a high level of professionalism. We are offering: People First Culture A modern dealership equipped with the latest technology. Excellent Staff Recognition Program A group that continues to grow and expand in the Automotive industry. A supportive team environment with ongoing guidance and feedback to ensure you succeed. If you have a passion for the Automotive Industry and this sounds like you, we would love to hear from you!
Davison Motors and Mildura Motor Holdings are equal opportunity employers. We hire for attitude and train for skill, please forward your current resume and a cover letter to ****** or for a confidential chat- contact Jason Harding 0417 561 ***
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