Customer Service ResponsibilitiesResponsible for Customer Service daily activities and projects including, but not limited to, all aspects related to materials, customers, vendors.Receive and process customer orders, complete contract reviews of orders confirming receipt and full details with customer, and advise of any customer variations to the original order including price or stock availability.Ensure all relevant customs and duties recorded with the sale of product are maintained as applicable with specific customers.Prepare delivery requests with correct customer order information and communicate with third-party logistics providers to authorize delivery of goods.Ensure delivery requests are processed promptly and accurately through confirmation of receipt, provision of Certificates of Analysis with delivery requests, and obtaining signed proof of delivery forms from the store where required.About BrenntagBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.
Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.
As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company's mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.
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