Customer Service Officer

Details of the offer

We are currently seeking a Customer Service Officer for a local council in the South East suburbs on a 3-month temporary contract working four days per week.
This role is responsible for providing high quality customer service in relation to all of councils different service offerings.
Key Responsbilities: To provide a first point of contact service to residents contacting the council delivering a customer focused approach via telephone.
Qualifications and Experience: Previous experience in high volume call centre is essential.
Previous local government experience would be highly regarded.
High level computer skills, including customer request systems and databases.
A police check completed in the last six months.
If you are interested in this role and fit the criteria, please apply online today!
If you have any further questions before applying online, please email Maddie Giani at ****** **PLEASE NOTE - only online applications will be considered** Who are we At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you.
If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.
Consultant Madeleine Giani Reference number: 210272028_172955416147990 Profession:Call Centre & Customer ServiceCall Centre Operator Call Centre & Customer ServiceOther GovernmentGovernment Local Company: Programmed Date posted: 21st Oct, 2024


Nominal Salary: To be agreed

Job Function:

Requirements

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