flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.
About the role: Open position available across MelbourneContract/Temporary rolesLocated in urban areas with convenient public transport options, including our Elizabeth St locationEasy-to-use timesheets, prompt weekly pay, and Real-Time Remuneration option As a Customer Service Officer, your key responsibilities include: Manage inbound calls and email queries in a dynamic, fast-paced settingDisplay solid computer skills, following set processes and scriptsBuild strong relationships with both new and existing customersProcess and track orders, assisting clients with transactions and enquiriesCollaborate effectively with your team to achieve individual and group goalsOrganise your time efficiently to meet performance standardsMaintain administrative accuracy, complete data entry tasks, and ensure smooth client engagement Requirements: Minimum of 1 year of experience in a call centre or handling inbound/outbound callsAbility to perform under pressure in a fast-paced, agile environmentSkilled in problem-solving within structured guidelinesResilient and calm when handling complaints or challenging conversationsProfessional and trustworthy approachCall centre experience is preferred but not essential
We are seeking a customer service superstar with excellent communication skills and a proven ability to engage effectively and sensitively with a diverse range of people.
Join the Hive and expand your opportunities: Apply once, access many.
As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon!). By joining our talent pool, you'll be considered for multiple job opportunities.
Our 3-step process:
Submit ApplicationComplete Work Preference SurveyOnboarding Training
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flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.
flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.
Join us on Insta: @hiflexhive
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By applying, you accept to receive a follow-up email and text message to enter our qualification process. This pay rate is inclusive of mandatory 25% casual loading