Customer Service Officer

About the role

The main purpose of this role is to conduct administrative tasks and provide customer service support to customers.
This role will be approximately 20 to 38 hours per week depending on the work load. Working between Monday to Friday on the day shift.
3-6 months long casual contract with a high potential to extend.
Start ASAP.

Responsibilities:

Ensure sample data is entered into the appropriate systems in a timely manner within defined customer and business expectations
Answering customer telephone/email enquiries
Ensure customer orders are processed in a timely manner
Perform cost center general ledger transfers and create accounts payable invoicing and credits as required
Perform the accounts receivable function for cash and credit card payments and monitor debtors and the invoice error log in SAP
Monitor customer support stock and general office stationery
Conduct other administrative tasks such as filing, faxing, photocopier use, checking/matching and mailing of daily customer reports/invoices and updating spreadsheets
Assist with the training of casual staff

You will have:

Demonstrated experience in Administration/Customer Service
Ability to remain polite and courteous in a busy environment
Customer focused and a willingness to learn
Strong written and verbal communication skills
Strong computer literacy including MS Excel and MS Word
Knowledge of SAP is an advantage

Candidates must have a car as the site is not easily accessible by public transport. Apply! If you think this could be the role for you then please apply now! Please send us acover letterAND a detailed resume in WORD format (PDFs can be corrupted / not processed). Or, if you have any questions, please contact Priyanka on03 90401630
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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