Job Description - Customer Service Officer (ADM00000429)
Job Description
Customer Service Officer - ( ADM00000429 )
Description
Are you a proactive, organised, and enthusiastic individual eager to kick-start your career in the transport industry?
We are looking for aCustomer Service Officerto join our team in a fast-paced, full-time role where you'll manage inbound calls and emails, provide exceptional service, and build strong relationships with both internal and external customers.
This role requires excellent communication skills, attention to detail, and the ability to follow guidelines while managing multiple tasks efficiently.
About the Opportunity: Monday to FridayHandle inbound calls & emails, assist with customer inquiriesBuild rapport and maintain relationships with customersPerform general office and admin duties, including data entryBasic knowledge of QLD cities and towns highly regardedWhat We Offer: Comprehensive trainingwith internal career progression opportunitiesEmployee Recognition Program – We love rewarding our team!Regular hours with aweekly pay cycleStrong focus onwork-life balanceWorkplace Benefits Programoffering discounts at major retailersHealth Fund discountswith Medibank Private for singles or family coverFree access to ourEmployee Assistance Program,Mental Wellbeing Program, andWorkplace Banking ProgramQualificationsAbout You: Experience in a fast-paced, dynamic environment is highly valuedAbility to manage multiple tasks simultaneously with attention to detailA positive, proactive attitude and excellent communication skillsIf you're ready to thrive in a dynamic environment and make an impact, we want to hear from you!
Apply now to become part of a company that values its employees and offers great growth potential.
How to Apply: please complete a brief, 5-minute behavioral assessment.
This helps us better understand your preferred work style and natural strengths.
Just click here and follow the steps.
0RP4/35366363-1866-4705-b583-e1ec3ccf147b?type=candidatebaFollowmont Transportis a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers.
If this opportunity sounds interesting and aligns with your values, please apply
Service | Unity | Passion | Integrity | Innovation | Care
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