Position Title: Customer Service OfficerAgency: WA Country Health ServiceSalary: HSO Level G2 $67,794 - $72,179 p.a pro rata (plus 11.5% superannuation)Location: EsperanceUnit/Division: Goldfields -> EsperanceWork Type: Fixed Term - Full Time, Fixed Term - Part Time, CasualPosition No: 00601894Closing Date: 2024-10-30 4:00 PMThis is for Casual appointments. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people with disabilities.WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke-free environment across all buildings, grounds, and vehicles.Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant's integrity and past demonstration of ethical behaviour.Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn.Position Profile: Provide an effective and efficient switchboard, clerical, and general administrative service to the external and internal clients, and staff of Esperance Health Campus.Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services, and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.Employee Benefits: In addition to the great salary, our employees enjoy an amazing range of benefits which may include (in line with operational requirements):11.5% employer contributed superannuation into a fund of your choice.Access to generous salary packaging arrangements.Professional Development Opportunities and Study Leave/assistance.Flexible working arrangements.Flexible leave arrangements.Other professional and location-based allowances.As a WA Country Health Service employee you're entitled to discounts across some private health care funds.Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community's needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future.For Further Job Related Information: We encourage you to contact Tanya Rea on 08 9079 8***.If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au). It is preferable for your referee to be a current supervisor or manager. Applicants are advised to write a covering letter outlining their suitability for this position, a statement addressing the selection criteria in no more than 2-3 pages, and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. Lodgement is system generated. Any submissions on, or after, 4:00 PM will not be accepted. LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.
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