Customer Service Officer

IPA have an exciting opportunity available for our Emerald client. Our client is looking for a Customer Service Administrator to join their team in Emerald. The successful candidate will be employed by IPA on a labour hire basis, contracted to our client. The role will extend until June 2024 with potential of extension. The rate on offer will be $44.98/hour and the position will be full time hours Monday to Friday (36.25 hours / week). Our client is a large business based in Emerald and you will be welcomed and supported by a large team. Responsibilities will include but are not limited to: Provide a positive customer experience by resolving issues effectively and efficiently, adhering to first point of contact resolution principles. Handle financial transactions, including cash handling, receipting, and banking procedures following established protocols. Maintain data integrity through accurate and efficient data input and records management utilising Council's databases and software platforms. Offer general administrative support across various departments within the organization, demonstrating sound judgment, initiative, confidentiality, and sensitivity. Essential Requirements: Demonstrated experience in a similar role Drivers Licence - Minimum of QLD C class provisional drivers licence Highly developed interpersonal and communication skills High attention to detail Data entry experience and overall high level of computer skills and capability Ability to work autonomously as well as within the team If you are passionate about what you do and want to work with a great supportive business, please apply now to be considered for this exciting opportunity. Shortlisted candidates will be contacted directly, alternatively for more information please call our office on 07 4924 9600.