Our client is seeking to engage a Customer Service Officer Location: Canberra, ACT Start Date: ASAP – Pending cleared Police Check Duration: 4 Weeks Possibility of Extension: likely Pay Rate: $52.39 - $56.54/Hour + Super.DUTIES / RESPONSIBILITIES: The Customer Service Officer is a dynamic, diverse, and busy role within Corporate Services and reports to the Assistant Director, Corporate Services.You will possess excellent customer service experience and demonstrate this to SLA's external and internal stakeholders particularly in relation to the announcements of land release and supporting the Sales and Client Services Team The administrative component of this role is diverse and provides an opportunity to gain a breadth of experience across Work Health and Safety, Human Resources, Records Management, and building and fleet management.So, who are we wanting to join our team?A person who demonstrates initiative, willing to work in the office as required, is enthusiastic in providing excellent service to our clients and who is flexible and positive in their approach due to the diversity of this role.The duties of the successful candidate will include, but not limited to: Provide high quality customer service (face to face/telephone/email) to a diverse range of clients and public customers seeking information about the Agency and the sale of land as dictated by relevant legislation and the Agency's Land Release Program.Maintain accurate records and documentation, including electronic file management using Objective (EDRMS), in accordance with the Territory Records Act 2002.Undertake daily administration matters including records management, processing invoices and monitoring expenditure, fleet, and uniform administration, assist with the SLA Corporate asset register and general Human Resource enquiries.Assist with HR onboarding; Send out new starter onboarding and induction information including managing the workflow process to key business units and managers.Draft procedures, communications and reports and guidelines relevant to the team's activities and project requirements.Assist with the Corporate Services Issues Log Register to support Corporate Services and People and Capability.If you feel you are a suitable candidate submit your application by hitting "Apply for this job".Alternatively, you can call Neville Smith on 02 6268 9916 or email ****** for further discussion.Please Note – The due date for this submission is 14/06/2024.
