Immediate start - Job secrutiy Majura Location $25 PH + super Please apply, and call Alicia Whittaker on 0451469622 for a confidential chat.About the company This business is a successful and dynamic company with a proven record spanning 25 years across aviation, property and corporate services.Are you an organised professional looking for a rewarding career opportunity?Do you have a passion for working with customers and solving complex problems?Join our client's team as a customer service officer and be a part of a dynamic and innovative company dedicated to excellence.About the role The customer service officer is to provide professional and superior customer service as well as providing relief assistance to the other teams when required.The customer service officer's purpose is to use their initiative and drive to improve the interaction and customer service as they represent our client's business.Key Responsibilities Respond to customer inquiries via phone and in a timely and professional manner.Resolve customer complaints and issues efficiently, escalating to higher management when necessary.Maintain accurate customer records and update information as required.Provide product and service information to customers.Follow up on customer interactions to ensure satisfaction.Collaborate with team members and other departments to improve customer service processes.Skills & Experience Proven experience in a customer service roles with a professional presentation.Excellent communication skills, both verbal and written.Strong problem-solving skills abilities and and ability to remain calm under pressure.A team player with a friendly and courteous approach to interactions.Proficiency in Microsoft Office suite.A positive attitude and genuine desire to help others.Culture Actively seeking the next team member to join a dynamic workforce.Our client prides themselves on fostering a collaborative and supportive work environment where professionalism and dedication are valued and growth and development oppportunities are offered.About us Frontline Recruitment Group was established in 1995 and is made up of industry-specific verticals with specialist consultants working to help match great candidates with great career opportunities.To apply online, please click on the apply button.Alternatively, for a confidential discussion, please contact Alicia Whittaker at Frontline Construction Australia on 0451 469 622 or via ****** , otherwise please check out our website for other available positions.www.frontlinerecruitmentgroup.com/our-brands/frontline-construction-recruitment Reference number: 202654_171687100623483 Profession:Call Centre & Customer ServiceCustomer Service - Customer Facing Company: Frontline Recruitment Date posted: 28th May, 2024
