time left to apply End Date: January 6, 2025 (11 days left to apply)job requisition id R3552About the RoleThe Customer Service Officer is responsible for providing friendly, professional and efficient customer service to the Queensland Tennis Centre (QTC) members and guests.
The customer service team member will also provide administrative support to all programs and services.Reporting to the QTC Business Operations Lead, in this role you will:Provide friendly, professional and efficient customer service via phone, email and face-to-faceAssist with café related tasks as well as sale of merchandise and apparel in the Pro ShopSupport in administrative tasks, ensuring accuracy and up to date recordsProactively identify event opportunities and cultivate strong professional networks and relationshipsPromote an effective, satisfying and productive working environment within the teamOffer recommendations to support the overall wellbeing of the commercial viability of QTCAbout YouWhat you will bring to the role:Responsible Serving of Alcohol certificate (or willing to obtain)Prior experience within a sports store/retail shop/café (desirable)Ability to set priorities, plan work programs and meet deadlinesAbility to develop and maintain strong working relationships with various stakeholdersYou must hold (or be willing to obtain) a current Police Check and Working with Children CheckWhat's in it for You?Career development with a range of formal education and on the job training opportunitiesHealth & wellbeing activities through our Thrive program.Onsite gym & tennis facilitiesFree car parkingA range of discounts from our sponsorship partnersTo ApplyIf you think you're up to the challenge, we'd love to hear from you!
A copy of the position description can be found here.
Please submit your resume and cover letter via our online application system.Applications will close on the 5th of January 2025.Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people.
It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.We believe playing makes life better and we are always on the lookout for talented people to join our team and help us create a playful world through tennis.About UsAs one of the biggest sporting organisations in Australia, it takes more than just tennis experts to keep things running at Tennis Australia, our state-based Member Associations and all our tennis events.We employ passionate people from various fields including: sports administration, coaching, media, legal, finance, information technology, marketing, sponsorship, people and culture, broadcast, events and ticketing.If you are looking to take the next step in your career and want to put your skills on display in the best game, why not show us what you're made of?
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