Customer Service Officer

Details of the offer

You will deal with incoming customer calls, correspondence, and enquiries, including account queries, and the processing of orders and payments.
Adhere to and communicate to customers and staff alike, all company statutory regulations relating to LP Gas.
In addition, you will liaise with customers, dealers, and suppliers' contractors as required.
You will undertake administrative paperwork and related tasks.
Furthermore, advise customers of installation details relating to gas usage, suitable delivery methods, and site compliance requirements.
Set up new domestic or commercial accounts.
What makes you great
You are customer-focused with experience working in a service-based industry, inbound contact centres.
Have an aptitude for self-learning and be comfortable with change.
Have natural resilience and patience which will help you manage through peak periods and high-pressure situations.
You enjoy working in a structured environment recognizing that your team, and our members, rely on you being in the right place at the right time to support them.
Be a great communicator, clear and concise, (including written, verbal, and interpersonal skills) with the ability to influence outcomes, including conflict resolution.
You have your own transport/vehicle.
Why you will love working with us
Are you looking for challenges?
We face them every day and we know we grow by mastering them.
Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives.
One thing is for sure – while we love working with our customers, there is no compromise on being compliant.
We do business with our customers with integrity.

What we offer you!

At Linde, the sky is not the limit.
If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.
Be Linde.
Be Limitless.

Have we inspired you?
Let's talk about it
So, what are you waiting for?
The opportunity is yours.
Are you ready to take the lead?
We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and/or licenses) via our online job market.
In order to apply, you must have full work rights in Australia.

Any designations used of course apply to persons of all genders.
The form of speech used here is for simplicity only.

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Nominal Salary: To be agreed

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