Customer Service Officer

Join Us If you are a talented and customer focused individual who is service driven, we encourage you to apply! Daikin Australia is powered by a dedicated and passionate team, ready to embrace new challenges and grow with us as our business grows. 
At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.
About the role  Reporting to Customer Service Team Leader, Daikin Australia is looking for a permanent full time Customer Service Officer based in Murarrie, QLD. In this role you will process and manage internal sales and issues relating to the allocation and delivery of the Daikin products but not limited to:
Prepare & capture sales order details into SAP system platform.Maintain accurate and timely delivery orders.Enter and action on changes to customer orders.Improving & maintaining positive customer relationships. This role has alternating shifts between 8AM – 4PM and 9AM – 5PM between Monday to Friday continuously offering onsite training & on-going development. 
Currently offering immediate start if available About you  Looking for an individual with a strong willingness to learn & grow professionally.Confident communicating via phone & email to our customers. Previous experience in administration and/or a customer-centric role would be ideal.Attention to detail & ability to work in a fast-paced environment.Experience using outlook, salesforce and SAP will be ideal but not essential. Our Benefits  Collaborative work environment fostering a positive team culture.Competitive salary and performance bonus.Ongoing training, development, and career growth opportunities.Mental Health & Wellbeing services.Free onsite parking. About Daikin  Join an organisation that genuinely values its people, community and the environment, striving to be a company that creates numerous opportunities to take on challenges and affect positive change. 
Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning.  The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.