Customer Service Officer

Starting in January 2025!!
Customer Services Operator - AdelaideBGIS is seeking a motivated and adaptable Customer Services Operator to join our team in Adelaide.
This role is perfect for someone who thrives in a dynamic environment and is passionate about providing exceptional service.
As a Customer Services Operator, you'll be responsible for supporting our clients and field teams through a range of service requests and queries.Shift Option:Day Shift Rotation: 16 weekend shifts and 10 evening shifts per monthKey ResponsibilitiesHandle incoming customer inquiries professionally and efficientlyLog and manage service requests, ensuring timely follow-up and completionCommunicate with field staff, contractors, and other departments as necessaryMaintain a positive and solution-oriented attitude to enhance the customer experienceAccurately document and report any issues or patterns in service requests What We're Looking ForPrevious experience in a customer service role is highly desirableStrong communication skills and the ability to manage multiple tasksProblem-solving abilities and a proactive mindsetFlexibility to work varying shifts, including nights and weekends What We OfferCompetitive salary and shift allowancesSupportive team environment with development opportunitiesA role where you'll make a real difference in supporting essential operations If you're looking to build a rewarding career with a leading company, apply today and become part of the BGIS team!.