Do more, dream more, become more.
Welcome to Bendigo. About us We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for.
You can be bold and take calculated risks, knowing you have the backing of your team and leaders.
Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.
About the role As a Customer Service Officer, you will be the face of the branch.
Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.
You will be given the training you need to do what you do best – help customers with transactions, educate them on our online platforms and tools, and recommend the bank's products and services to help them achieve their financial goals.
Community involvement and interest is essential.
Attendance at out-of-hours community events may be required on occasion.
This permanent, full-time position is located at Community Bank BDCU, Bowral.
About you You're looking for a job where you can make a real impact for both your customers and your community.
You thrive in a fast-paced and varied role where you can help your customers meet their financial goals.
You want a job where you can help your community achieve big things and have some fun along the way.
You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs.
You will bring:
Extensive experience in a customer service environmentDemonstrated competence in achieving consistent sales resultsAn ability to confidently talk to customers face-to-face and over the telephoneAn eagerness to understand and share with others what makes our bank differentExperience in the banking and finance industry - a plus but certainly not essentialWhy us? With more than 60 years in our local community, Community Bank BDCU is part of a social enterprise, delivering our profits back into our immediate community to deliver real social impact.
There's so much more to a career with Bendigo Community Bank than just banking.
You bring your brilliant mind, and we'll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine.
After all, YOU are the difference that makes us the better big bank.
At Community Bank BDCU we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business.
We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you!
Apply now.
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