An exciting opportunity for an experienced Customer Service Officer to join an amazing organization.
What you will enjoy doing You will deal with incoming customer calls, correspondence, and enquiries, including account queries, and the processing of orders and payments. Adhere to and communicate to customers and staff alike, all company statutory regulations relating to LP Gas. Liaise with customers, dealers, and suppliers' contractors as required. Undertake administrative paperwork and related tasks. Advise customers of installation details relating to gas usage, suitable delivery methods, and site compliance requirements. Set up new domestic or commercial accounts. What makes you great You are customer-focused with experience working in a service-based industry, particularly in inbound contact centres. You have an aptitude for self-learning and are comfortable with change. You possess natural resilience and patience which will help you manage through peak periods and high-pressure situations. You enjoy working in a structured environment, recognizing that your team and our members rely on you being in the right place at the right time to support them. You are a great communicator, clear and concise, (including written, verbal, and interpersonal skills) with the ability to influence. You have your own transport/vehicle. Why you will love working with us Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you, we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you! At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments, and account information.
Elgas offers a diverse range of employment opportunities, training programs, and enhanced career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognize solo and collaborative team efforts.
Have we inspired you? Let's talk about it So, what are you waiting for? The opportunity is yours. Are you ready to take the lead? We are looking forward to receiving your complete application (cover letter, resume, relevant certificates, and/or licenses) via our online job market.
In order to apply, you must have full work rights in Australia. Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
Elgas LIMITED acts responsibly towards its shareholders, business partners, employees, society, and the environment in every one of its business areas, regions, and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
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