We are a busy Heavy Vehicle Driving School looking for a Customer Service person to compliment our existing team by providing exceptional Customer Service and general administrative duties in an open plan office.
This role would suite someone who loves engaging with people, has a bubbly personality and loves a challenge, working in a fast paced office and has an eye for detail.
We are looking for applicants who can start immediately on a full time basis. The hourly rate is negotiable for the right applicant.
Day to Day responsibility:
Includes but is not limited to:
Management of the bookings diary system,Check email inquiries and follow up leadsManage Inbound and outbound calls and follow upsStudent eligibility checks, enrolments and confirmationsAssist in the compilation of the necessary Government reports to meet compliance requirementsAssist with administrative tasksScheduling of TrainingAssist with RTO administrative task's including compliance tasks. Position will suit: A highly organised person who is able to think on their feetMeticulous attention to detailAbility to prioritise work to meet deadlinesAbility to work autonomously but also as an integral member of the existing teamSomeone that can work independently and as part of a team. Candidates will need: Proficiency with Microsoft Word and OutlookGreat customer service communicating with customers in person, phone and email.Competent, fast & accurate data entryExceptional communication skillsMultitask with interruptionsPrevious experience in a quality driven Registered Training Organization / TAFE / Training Facility would be an advantage but not essentialAn aptitude and ability test will be undertaken at interview Conditions: Need to be available between the hours of 7:30 am – 5:00 pm, Monday – Friday - Hours and days to be agreed on in interview. There will be a requirement to work from Arundel facilities on the days scheduled.We are a non-smoking facility Application notes for this job: Please send us your resume in pdf format. We would also appreciate a cover letter.