Customer Service Manager Rebel Highpoint

We are a passionate team looking for a strong leader to work with the management team to continue to drive our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved.About youYou are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basisYou have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customersYou model exceptional customer service and can coach a team to deliver the sameYou have the ability to resolve complaints and queries in a professional mannerYou are focused on zero harm and understand the safety of our customers and team is top priorityThe BenefitsSalary + Super + great bonus potentialRotating roster - every second weekend offGenerous Parental Leave Policy, supporting both primary and secondary carersGreat benefits via the "Perks Program" - corporate rates on travel, accommodation, health and fitness, financial services, insurances and entertainmentLong-term career opportunities across Super Retail Group