Customer Service Manager

Details of the offer

Full timeWe have multiple roles available within the Romeo's Retail Group across various metropolitan locations.As an experienced Customer Service Team Leader you will bring a positive outlook, along with the following attributes:Deliver an outstanding experience to our customersLead the Romeo's vision and values within the customer service teamResponsibility over the financial management of POS and cash handling proceduresLead an engaged workforce where the team can be coached and developed to their highest potential, developing talent from within and overseeing rosters, including day to day administration of the customer service team.Who we areThe Romeo Family first started in the supermarket industry in March 1987. Beginning with one small convenience store, they have progressively built a business that now stands as an outstanding independent retailing success story across two states.The right attitude is everything:Genuine passion for retailCustomer first mentalityLove of teamwork and growing with othersFlexible and adaptable to changeWilling to work and reliableA place you can belongAt Romeo's, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity, and we encourage applications from all candidates.We'd love to hear from youIf you would like to know anything further regarding the opportunities that we have within the Romeo's Retail Group, please reach out to us at note: only shortlisted applicants will be contacted.Your application will include the following questions:How many years' experience do you have as a Customer Service Team Leader?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have experience preparing work rosters?How many years of retail management experience do you have?How many years' experience do you have in the retail industry?What's your expected annual base salary?How much notice are you required to give your current employer?#J-18808-Ljbffr


Nominal Salary: To be agreed

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