Customer Service Manager

Details of the offer

Full time
We have multiple roles available within the Romeo's Retail Group across various metropolitan locations.

As an experienced Customer Service Team Leader you will bring a positive outlook, along with the following attributes:
Deliver an outstanding experience to our customers Lead the Romeo's vision and values within the customer service team Responsibility over the financial management of POS and cash handling procedures Lead an engaged workforce where the team can be coached and developed to their highest potential, developing talent from within and overseeing rosters, including day to day administration of the customer service team.
Who we are
The Romeo Family first started in the supermarket industry in March 1987.
Beginning with one small convenience store, they have progressively built a business that now stands as an outstanding independent retailing success story across two states.

The right attitude is everything:
Genuine passion for retail Customer first mentality Love of teamwork and growing with others Flexible and adaptable to change Willing to work and reliable A place you can belong
At Romeo's, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed.
We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity, and we encourage applications from all candidates.

We'd love to hear from you
If you would like to know anything further regarding the opportunities that we have within the Romeo's Retail Group, please reach out to us at
Please note: only shortlisted applicants will be contacted.

Your application will include the following questions:
How many years' experience do you have as a Customer Service Team Leader?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
Do you have experience preparing work rosters?
How many years of retail management experience do you have?
How many years' experience do you have in the retail industry?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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Nominal Salary: To be agreed

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Job Function:

Requirements

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