Ourimbah, Central Coast NSW Location. Full-time and casual roles available. Heatherbrae's Pies is an iconic, award-winning and well-established business that has been trading for over twenty years, with three stores in NSW. We are a friendly team and have a reputation as an employer of choice. More than "just a pie shop"... we are a professional, high-volume hospitality operation that is growing and on the look-out for great people to join our organisation.
Our customer service team takes pride in providing premium coffee and outstanding customer service and we are on the lookout for managers with strong leadership capabilities to join our growing service team at the Ourimbah store on the Central Coast, NSW.
Tasks and Responsibilities: Work alongside and support the Store Customer Service Manager, with support from our Group Operations Manager, in the successful day-to-day running of the business.Lead and supervise a small-to-medium-sized front-line customer service team.Maintain a safe work environment in relation to OHS/WHS and food safety & hygiene.Ensure procedures, policies, and high standards are carefully adhered to at all times.About You: You have great customer service experience.You have worked in either retail, hospitality, or QSR.You have high energy and initiative levels.You have a friendly, outgoing personality.You are reliable.You are a quick learner and fast on your feet.You have a Basic Food Handlers Certificate or can obtain one before starting employment.Employer Questions: Which of the following statements best describes your right to work in Australia?How many years' experience do you have in a Customer Service Role?Do you have customer service experience?Have you worked in a role that requires a sound understanding of OH&S/WHS?Do you have a current Australian driver's licence?Do you own or have regular access to a car?Job Types: Full-time, Casual
Schedule: 10 hour shiftEvening shiftMorning shiftRotating rosterWeekend availabilityWork Authorisation: Australia (Required)Work Location: In person
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