Customer Service Manager - Cairns | QLD Other International Brand - Outdoor/Adventure - Career Growth - Supportive Brand - Experienced Team - Great Staff Discount -Cairns Customer Service Manager - Cairns | QLD Other International Brand - Outdoor/Adventure - Career Growth - Supportive Brand - Experienced Team - Great Staff Discount -CairnsAbout Our Client:Our client is a leading international brand specializing in outdoor and active lifestyle products. Renowned for their high-quality equipment and apparel, our client is dedicated to enhancing the adventures of outdoor enthusiasts around the globe. Their product range spans various activities.Job Overview:We are seeking an experienced and dynamic Customer Service Manager to join our client's team. The ideal candidate will possess a passion for the outdoors, specifically boating and fishing, and have a proven track record in managing customer service operations. This role requires a strategic thinker who can enhance customer satisfaction, drive service improvements, and lead a team to deliver exceptional service experiences.Key Responsibilities:Lead, mentor, and develop a team of customer service representatives to ensure they provide outstanding service and support.Implement strategies to enhance the customer experience, focusing on the needs and expectations of outdoor enthusiasts, particularly in boating and fishing.Handle escalated customer issues and work closely with other departments to ensure timely and satisfactory resolutions.Develop training programs to enhance the skills and knowledge of the customer service team, ensuring they are well-equipped to support the brand's diverse product range.Qualifications:Previous Retail Management Experience Passion for outdoor activities, particularly boating and fishing.Customer-centric mindset with a commitment to delivering exceptional service.Ability to thrive in a fast-paced, dynamic environment.Excellent communication and interpersonal abilities.Proficiency in customer service software and CRM systems.Benefits:Competitive salary up to $70,000 + Super, and performance-based incentives.Opportunities for professional development and career advancement.Discounts across multiple brands.A collaborative and supportive work environment.If you're passionate about the outdoors and retail, and you possess the skills and qualities we're looking for, we want to hear from you! Hit Apply Now or call Jamie Williams on 07 3214 3999.JOB REFERENCE #3801475 Share with a friend Customer Service Manager - Cairns | QLD Other Category: Store ManagementLocation: QLD Other Work Type: Full-TimeHey there, we currently have technology wizards working to make our job application process even better for you!While we keep them busy, let's get your job application submitted.Email us your first and last name along with your contact details, the title of the job you're applying for, and your CV to ****** .Thanks for applying,RetailworldApply nowCustomer Service Manager - Cairns | QLD Other Please complete the form below to apply for this positionTHANKS FOR APPLYING! YOUR APPLICATION HAS BEEN SUBMITTED.Don't miss a beat, sign up to have the latest retail jobs delivered to you. What's more, you can customise your job alert preferences to be matched up with the latest relevant jobs.Apply LaterEnter your email address and we will send you a link to this job so you can apply later. Email Job Title Job Link Captcha Other Jobs that may interest youAssistant Store Manager - Luxury Interiors Brisbane / Store Management Industry Leading Interior Brand - Fortitude Valley Store - Amazing Career Progression - $63,000 + Superannuation - Interior Design - Custom PiecesGlobal brand & leader in the fashion industry. Join the new bustling Booragoon team & an amazing company culture. Amazing salary, incentives & perks!! Job Alert Signup Please verify that you are not a robot * By submitting your job alert sign up you're agreeing to our privacy policy .
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