Customer Service Manager [ Brisbane - South Side]

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.

The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the store's service and product offering to meet the specific needs of the customers within the local area.
Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate: Significant customer service and POS knowledgeUnparalleled commitment to customer serviceExperience in supervising teamsAccurate team rostering will be an advantagePassion and enthusiasm, with a very 'hands on' approachAbility to liaise with both teams and managementAn understanding of ordering and cost controlCommitment to work health and safety standardsTo succeed within our organisation, applicants must be able to: Display a passion for customer serviceExpress a positive 'can do' attitudeLead by exampleMotivate a teamCommunicate effectively with management, team members, customers and external stakeholders
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