About the role Reporting to the Sales Support and Effectiveness Manager, you will be key to ensuring that the Sales Team are "best in class" with on-boarding, training, reporting, systems & processes.
You will have a strong focus on achieving service excellence and improving customer satisfaction as well as supporting the wider sales team.
Your responsibilities will include: Support Sales Managers and improve use of data to increase sales efficiency Drive customer analytics, market analysis and the presentation of comprehensive sales data Liaison between sales, marketing and customer service and administering CRM Monitoring business metrics, and provide administration support across proposals, quotes and costings Administration of operational expenses and customer campaigns Development and maintenance of dashboards, incentives and SalesForce Identifying and providing regular market and competitor feedback across the region Onboarding processes and regular training to external sales staff It's important that you are an energetic and positive team player with strong attention to detail, customer focused and thrive in a busy environment with a passion for delivering results.
To be successful in this role, you will have: Previous leadership experience in administration or coordination Strong computer skills particularly Excel, Microsoft Power BI & Power Automate, SharePoint an advantage Demonstrated experience using and managing a CRM, ideally with Salesforce or any SAP experience is advantageous High level of commercial and business acumen and strong data gathering & analytical skills Understanding of competitor products, the rural market and distributor network Experience managing strategic relationships with key customers, industry stakeholders and all levels of key internal personnel Background in agriculture or farming is desirable but not essential Key Benefits: Based on eligibility, employees may be entitled to the following:
Flexible Working Arrangements: The Company has a policy in this regard and provision is determined on a case-by-case basis. Generous Parental Leave: 20 weeks paid Primary Carer Leave, 3 weeks paid Partner Leave and superannuation for unpaid parental leave, for those who have worked at the business for at least 12 months. Employee Benefits Program: corporate discounts for employees and family on a huge selection of products and services from a variety of brands, including NIB Health insurance. Also, ask about our: Relocation Packaging, Company Incentive Scheme, Novated Leasing, Study Assistance, Recruitment Referral Awards, EAP and more. About Us InfraBuild is Australia's leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces.
We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.
With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.
InfraBuild wire team is Australia's largest manufacturer of wire for construction and manufacturing industries.
Our wire products are used in the manufacture of products from nails for the building industry to wire rope for draglines used in open cut mining.
With InfraBuild Mills located in Geelong, VIC and Newcastle NSW, our facilities are ideally placed to service our customers' requirements across Australia & New Zealand.
Why work here? We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral.
You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations.
Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation. Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life.
Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters.
You'll thrive not only in your career with us, but beyond. Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected.
You'll be empowered to take the wheel of your learning journey and uncover your potential.
The possibilities are limitless. We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve.
We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply.
Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.
Agencies should note that unsolicited resumes will not be accepted to this position, and GFG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved processes.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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