Customer Service Liaison Officer - Builder

? ? Full-time permanent position | $65K per annum plus super Located in Malvern | Close knit, hardworking and welcoming team South Australian family owned and operated business About the company Trading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road.   About the role As the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family. Duties General Liaison with: Suppliers to check delivery dates into the warehouse Clients to arrange deliveries and collections and discuss any delays/problems with deliveries Warehouse staff to organize timely delivery Internal sales consultants as required Internal accounts department as required Skills & experience Versatile professional with experience in customer service Strong MS Office suite knowledge Excellent communication and organisation skills Warm and friendly phone manner  Experience in the building industry is advantageous Culture & benefits High staff retention rate and excellent reputation in the industry  Extensive training for continual growth and development Great team environment with social activities Beautiful and modern offices  How to Apply Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number?JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875. ?