Customer Service For Streaming Platform In Lisbon (French Speaker)

Your responsibilities and impact as Customer Service for Streaming Platformwill be:


Assist viewers through phone and/or chat regarding different queries


Provide account and application support to viewers namely with regards to software functionality


Provide technical support and troubleshooting of system configurations and network settings


Provide accurate and real-time responses to the viewer's inquiries.


Skills, qualifications and interests you need to succeed in this role:


You are a native French speaker with an advanced level of English


You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills


A previous experience in Customer Service is a big advantage


What's in it for you?


A full-time job, 40 hours a week


Schedule: rotating shifts betweenMonday andSunday: 8 am to 9 pm


Salary: 890€ base salary (14 times per year)+ 100€ performance bonus (gross/month)


A paid and recognized training


Meal allowance of 7.23€ per work day


If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 monthsmonths of accommodation in shared flat provided by the company (rental fee to pay)


Opportunity to be part of a challenging and fast paced environment


Possibility to collaborate with some of the biggest brands in the industry


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