Customer Service Coordinator - 2 Year Relocation Package

Details of the offer

About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
The next step in your career starts here… Relocate to Rockhampton, QLD! Relocation costs + yearly retention bonus + accommodation assistance + more Full-time, permanent position Monday to Friday, 7am-4pm Looking for a change from the big smoke to where the coast meets the outback? Why not consider Rockhampton, QLD. With Yeppoon just over 30 minutes by car, and Great Keppel Island a boat trip away, spend your workdays in a family friendly environment and spend your weekends on the water or at the beach!
As the first point of contact for customers at our Rockhampton branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.
You'll enjoy variety in your role including: Addressing customer needs in person, by phone and email Generating hire schedules, quotes, and invoicing Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns You may also occasionally need to assist customers and colleagues in the yard with loading equipment. What you'll bring to the role Previous face-to-face customer service experience in hire, construction, or trades industries An expert in knowing how to deliver amazing customer experiences. General computer skills (MS Word, Excel, Outlook) Capability to learn and absorb technical information. Ability to lift and no mobility restrictions. A genuine interest and commitment to relocate to Rockhampton What you'll get in return We are providing this role with a wide range of perks and benefits, including:
Assistance with relocation costs Yearly retention bonus (2 years max) Accommodation assistance Flights x1 per year back to Brisbane After two years, you'll have the opportunity to stay in Rockhampton or return to Brisbane in a role at Coates. Development and career progression pathways Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Visit careers.coates.com to learn more about our values and opportunities.
Unlock your next career opportunity – apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates. Equipped for you.

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Nominal Salary: To be agreed

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