Customer Service Consultant - Standout - Customer Service/South East Dfp Recruitment Services Pty Ltd

Our client, a leading general insurer with over 20 years’ experience in the automotive industry and one that prides itself on its service delivery to its customers is looking to grow their current Customer Service team!

In this role you will manage service and sales enquiries through multiple channels to assist new and existing customers whilst collaborating with internal departments to deliver on business goals and objectives.

Your responsibilities will include:
Provide high level customer support and solutions to new and existing customers!
Process customer quotes, payments, renewals and account activations
Customer retention by sourcing solutions that meet customer needs
Liaising with internal stakeholders to ensure business strategies and processes are met
Adhering to set business targets and goals
The successful candidate will have:
Call Centre and/or customer service experience essential
Insurance industry knowledge highly regarded.
High level communication skills
Excellent organisation and time management skills
You will be rewarded with the opportunity to work from home. Working a rotational roster between 7am to 7pm Monday to Friday, this is a fantastic opportunity to take your customer service experience and bring it into a supportive and successful team!

As a valued team member, you will enjoy employee benefits, career planning, a reward & recognition program as well a great social club program.

Applicants must be available to interview the week of 24th May. The position will commence from Monday 7th June.

For a further private and confidential discussion please contact our Mulgrave office on 8545 7500 and apply online.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise vi********** or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.