Customer Service Consultant

Posted: 02/01/17/01/Salary: $59, - $59,Job Type: ContractLocation: WollongongJob Category: Call Centre and Customer ServicePeoplecare is a proud not-for-profit private health insurer and multi-award winning Illawarra based company with members throughout Australia. Our whole focus is on giving members the ultimate in personal service. This means offering value health cover, making health insurance easy, and being on our members' side. All this makes Peoplecare one of the most sought-after employers of choice in the region, with a really special workplace culture that has a strong focus on Staff Engagement (which is probably why a whopping 97% of our members are satisfied).Job DescriptionWe are seeking motivated and diverse customer-focused individuals to join our brilliant Overseas Visitors Health Cover team, helping our members with their inquiries and providing exceptional service.Responsibilities: Assist customers with their inquiries regarding health cover.Provide information about our products and services.Resolve customer issues efficiently and effectively.Maintain accurate records of customer interactions.Qualifications:Excellent communication skills.Ability to work in a team environment.Customer service experience preferred.Strong problem-solving skills.#J-18808-Ljbffr