Customer Service Consultant

We're currently looking for customer-focused and dedicated Customer Service Consultants to join our client in the Insurance sector. In this role, you will be the first point of contact for customers and will ensure a positive experience for customers.This is a full-time role, with rotational shifts between the hours of 6am – 6pm. Shifts will be rostered Monday – Saturday (one Saturday shift every 2-3 weeks).Due to the substantial growth of the business over the last few years, they are looking for passionate individuals to join their team. If this sounds like an exciting challenge, please feel free to contact us for a highly confidential discussion.What's in it for you?Attractive salary and bonuses to recognise high performanceAccess to discounted insurance productsOpportunities for career growth & personal developmentJoin a culture that celebrates success with regular eventsOption to purchase additional leaveDuties and responsibilities include:Manage inbound customer enquiriesProvide accurate information on insurance products & services and attend to customer concernsCollaborate with team members and build strong relationshipsWhat you'll need to succeed:Exceptional customer service and relationship building skillsStrong time management skillsAttention to detail and ability to work in a fast-paced environmentBasic computer skillsPrior call centre experience preferred but not essentialIf this sounds like your next role, please apply now! Or contact Naomi Hardy at Fuse Recruitment on 0432 391 *** or email ****** for any questions.
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