Our client is seeking a dedicated and empathetic Customer Service Consultant to join their team in Melbourne. This role offers the opportunity to make a real difference in the lives of older people, their families, and advocates. You will be part of a supportive team that values respect, partnership, wisdom, fairness, and stewardship. The successful candidate will have the chance to work within an organisation that is committed to providing specialised services enabling older people to maximise their well-being and access care when required.
The Job : Burwood or Berwick LocationHybrid working after trainingNFP Salary Packaging20th January 2025 start dateWhat you'll do : Provide excellent customer service to all clients and stakeholdersManage intake of new referrals into serviceMaintain professional relationships with clients, their representatives and carersInbound and outbound callingMaintain office systems and documentationWhat you bring : Experience working in a customer service based positionExperience in aged care sector across relevant service typesWell-developed time management skills with the ability to prioritise effectivelyExperience in administration, client management, database and finance systemsWhat sets this company apart : Committed to providing specialised services enabling older people to maximise their wellbeing and access care.Long history of providing residential and community services for older Australians.Creative leader enabling communities to age well and individuals to live to their full potential.Everything they do is about making a difference for those they care for.Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply, please click "Apply" or contact Ali Alpe for a confidential discussion.
Contract Type : FULL_TIME
Focus : Call Centre
Industry : Call Centre and Customer Service
Salary : AUD65,000 - AUD75,000 per annum + Super + Salary Packaging
Workplace Type : Hybrid
Experience Level : Entry Level
Location : Burwood
Job Reference : 2027900 / 001
Date posted : 16 December 2024
Consultant : Ali Alpe
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