The role: ACH Group have an exciting opportunity to join the Customer Service team at our newest residential care home, Healthia in Elizabeth South on a part-time basis. Delivering exceptional customer service, you will be the welcoming first point of contact for customers, staff, and visitors and provide high-quality administrative support services for the residential care home.What you'll do:Maintain a tidy, warm, friendly, and welcoming environmentProvide first-class service in person, on the phone, and via emailAssist with processing paymentsDocument, register, and keep records and updatesManage the visitors and contractor signing into the registerOrganise incoming and outgoing mailLiaise with various staff at the care homeOther administration support as requiredAbout You!This role is suited for someone who has experience in a reception/administration role, with initiative, a positive can-do attitude, and a motivation to make a difference, together with effective communication skills to liaise with multiple internal and external stakeholders, in addition to:Computer savvy: ability to use Microsoft Office suite and learn a range of databasesAbility to multi-task and problem-solveHigh degree of accuracy in your workExcellent communication and customer service skills to deal with a wide range of customersCollaborative approach to your work and a supportive team playerYou will need:To be available 30 hours a weekA Police Check for unsupervised contact/vulnerable groups less than 12 months old upon commencementIt would be helpful if you had:Certificate III in Business Administration or similar equivalent qualificationIf you want to join our amazing team, we can offer you:Career development with in-house upskilling and external learning opportunitiesFriendly and inclusive culture, supporting diversity and employee wellbeingFinancial advice for HESTA members, our preferred superannuation supplierWellbeing program including free employee assistance programRecognition program acknowledging significant contributionsSalary packaging to maximise your take-home payDiscounted Corporate Membership - Health Insurance - BUPAACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (e.g., discounted private health).How to Apply:Click 'Apply' now to apply!ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability, or any other basis.About ACH Group:For over 70 years, ACH Group, a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. With purpose-led roles across residential care, retirement living, home and community care, health and wellness, social experiences, and corporate teams, our workforce delivers impact for our residents and customers.
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