Customer Service Assistant

Details of the offer

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About the role As part of the Trade Counter team in Innisfail, you'll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
A typical day involves:
Providing customer service and information about productsProviding quotes both in person and over the phoneUndertaking pick packing and stock control activitiesHelp keep the branch tidy and safeMake occasional deliveries to customers using a company vehicleWe'd love to hear from you if you're someone who: Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phoneCan pick orders, maintain shop floor displays and ensure information provided is accurateCan use a computer and is happy to learn new systemsHas a clean, valid driver's licence and is open to working various shifts, including weekendsWants to develop their career - either locally, within our network or head officeOur perks and benefits: Performance based bonusesFlexibility around shiftsPaid annual leaveContinuous learning and development programs to support your career goalsGenerous discounts for those looking to renovate their bathroom or kitchenReece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and morePaid parental leaveWhat happens next! After submitting your application, you'll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don't worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you'll receive a personality profile highlighting your strengths.
Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
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Nominal Salary: To be agreed

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