Customer Service Assistant

About you: You're a natural problem solver with initiative and ambition. You have highly developed 'soft skills': you're friendly, compassionate and calm. You enjoy a lively team environment and work well with others. You're computer literate and confident multitasking. You hold a full unrestricted driving license. Availability:
We require someone approximately 38 hours a week with hours available during the week as well as weekends. About the role: The role on offer is a customer facing role, covering the end to end process from booking enquiries to returned vehicles. This is essentially a communication role.   Key criteria: Formal email communication style excellent phone manner Proactive and creative approach to booking and fleet utilisation. Process oriented and happy to work towards team goals. Outstanding customer service 100% of the time. Building and maintaining relationships with our corporate clients. Clear communication- happy to learn and not afraid to ask for help. Reliable and dependable as weekends are very busy at Orana We are looking forward to meeting you! Please include a cover letter with your application.