Customer Service and Administration OfficerLocation: Perth, WA, AU
Company: Wilson Parking Australia 1992 Pty Ltd
The Position:The Customer Service and Administration Officer will be based in our corporate office in the Perth CBD.
The position will be responsible for assisting customers with their queries about parking and day-to-day administration functions.
Responsibilities Include: Answering incoming calls and email queries from customers & clientsAccurate data entry & management of customer accountsProvide case management administrative support to branch teamsProvide general administrative duties, including photocopying, scanning, filing, and banking.Adhere to and role model the Company values & policies at all timesTake reasonable care of the health and safety of yourself and others, and report hazards and incidentsComply with Company policies and procedures and legislative requirementsRole requirements: Experience in an office environment, in an administrative or reception roleStrong time management skills and attention to detailAbility to handle multiple tasks and prioritise effectively in a fast-paced environmentProfessional approach and good phone manners especially when dealing with difficult or distressed clientsAbility to use multiple computer systems simultaneouslyAbility to work within a team with minimal supervisionCandidates will be required to complete a national police check.
At Wilson Parking, we are building a workforce that is representative of the community we protect.
We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities.
We have an inclusive culture where innovation and teamwork are encouraged.
If you wish to make a positive change in your community, contact us today.
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